< Shipping, pole wear express delivery – Dragonfly USA

Shipping

Shipping

All items in stock will ship out right away. Items purchased on a Sunday will ship out on Monday. Some items are made to order and not kept in stock. You'll receive these items within 14-30 days and will be notified of this when selecting the product. Shipping will be calculated at the time of payment.

Dragonfly Brand USA ships to all states in the US. Canada and Australia. For all purchases outside of the US, Canada and Australia, please contact www.dragonflybrand.com.

Lost or Stolen Deliveries

Priority Purchasers: If the tracking information confirms delivery and customer cannot find package, please email info@dragonflybrandusa.com. We will file a claim with the shipper; this process may take up to 30 days. After the claim is closed, the shipper may deem items lost or stolen, if the customer purchased 'Priority' shipping, a refund will be issued or new goods will be shipped out. All other forms of shipping, other than 'Priority', will not be reissued the goods or receive a refund. Only those who ship 'Priority' will be able to get a refund or receive new goods if items are lost or stolen after confirmed delivery.